Video from Superior Double Room 817 and a walk around the Phoenix Grand Hotel Patong, Phuket, Thailand. The room was new and pretty much totally clean and had a nice city/mountain view. Perhaps a bit smaller than expected but still ok. Staff in reception really need to be taught how to welcome people with a smile. Nobody really said welcome or even looked at you upon arrival. When you got their attention they did a nice job though. But, there was brown water in shower/bathroom one afternoon, looked like ****. Called reception and the said 20 minutes. So, in classic thai style – 12 hours later the water was clear enough for a shower again ?. Nice views over Patong from the pool area at top floor. Very small pool though. Did not try it because of the crowd. Phoenix Grand Hotel is just a short walk from shopping malls, streetfood, branded restaurants as well as nightlife/walking street. Patong Beach is about a 15 minute walk away. Overall a nice place except the water issue and a filthy elevator. Did not try the breakfast/restaurant as there was so much better options nearby.